Shipping policy

1. Shipping Methods and Costs

United States (US):

Rest of World:

2. Duty Payment

All orders are shipped duty-paid worldwide. In the event that you receive an import duty bill, please forward it to us, and we will handle the payment on your behalf.

3. Delivery Time

• After payment confirmation, please allow 1-2 business days for order processing.
• The estimated delivery time for all orders is between 9-25 business days, depending on the destination.

4. Tracking Information

• Once your order has shipped, you will receive an email with a tracking number to monitor your package’s status.
• Ensure your email or phone number is accurate to receive updates. If you do not receive an email, kindly check your spam folder.

5. Shipping Updates

It may take some time for the carrier to update the shipping status after the order leaves our warehouse. If you experience any delays or require assistance, please email us, and we will respond within 24 hours.

6. Address Change Requests

If you need to update your shipping address, please contact us via email before the shipment is dispatched. Be sure to provide a complete and accurate address, including apartment/suite/room numbers.

7. International Shipping

• We offer international shipping to most countries. Orders over $79.90 qualify for free worldwide shipping.
• Please note that we are unable to ship to P.O. Boxes or military addresses (APO, FPO).

8. Missing Package Assistance

While we are not responsible for lost or stolen packages marked as “Delivered,” we are committed to assisting you. Please check with household members or neighbors. If the issue remains unresolved, kindly contact us for further support.

9. Contact Us

For any questions or further assistance regarding our shipping policy, please reach out to us at service@szaonline.shop. Our dedicated customer service team is here to assist you.

Thank you for choosing SZAONLINE. We are committed to providing a smooth and reliable shipping experience.